Terms & Conditions

The Managers of Strahan Beach Tourist Park want you to enjoy your stay and to ensure there are no surprises in relation to the booking or payment process while you are staying at the Park we have provided the below Terms and Conditions. Please read them carefully because the person who makes the reservation will be deemed to have accepted these terms and conditions on behalf of all persons staying under that reservation at the Caravan Park.

Booking a room
To book a room at the Park you must be at least 18 years of age.

Any quote given at the time of making an enquiry is an estimate only and the price will only be guaranteed once a reservation is made and confirmed.

Deposit

A deposit of one night may be requested a the time the booking is made.

Cancelation Policy

Where bookings that are cancelled less than 14 days prior to arrival, an amount equalling 25% of the total accommodation quoted will be retained (or one night's accommodation whichever is greater). Bookings can be moved, however prices may change depending on the new booking period and amendment fees may apply. The same cancelation requirements as indicated above apply to Group bookings (two or more on-site accommodation), however 30 days' notice must be given in this case.

Within 48 hours of your due arrival date or in case of a no show the total amount of the accommodation may be retained.

Credit

Customers may hold credit on their client account for up to 12 months.

Refunds

No refunds are given for early departures or cancelations once arrived.

Discounts

Only one promotional offer can be redeemed on any booking. Promotional codes or vouchers must be redeemed at time of booking. Discounts will not be applied or refunded after a booking has been confirmed.

Please note that when you pay by credit card the charge will appear as “Strahan Beach Park” on your credit card statement.

Check In and Check Out
Powered and Unpowered sites may check in from 12pm as long as the sites are available. Cabin check in from 2pm. All Checkouts are 10am on the day of your departure. Late checkouts may be organised with an additional fee.  

Safety

The safety of our guests is our number one priority. Please limit the speed of your vehicles to 5km/h (walking pace).

Please keep your area tidy and use the facilities provided for drying clothes, rubbish disposal and discharge of sullage water. Please do not tie ropes or secure tarps from trees. We ask that you do not dig trenches on or around your site.

Smoking is not permitted within of any of the parks public area or in the cabins – this includes the amenities, laundry, camp kitchens, playground, games and tv rooms and the outdoor firepit.

The supervision of your children is important for their safety and to ensure they do not disturb other guests.

Playground and Arcade Room
Children and infants must be supervised by an adult at all times. Management will not be responsible for any injuries sustained and the use of facilities is at own risk, with parents/guardians entirely responsible for their children. Offensive or bad language will not be tolerated. Please be mindful of smaller children.

Camp Fires
If permitted, camp fires must be contained in the designated enclosures or approved fire pots only. Under no circumstances may fires be lit directly on the ground. Park management permission must be obtained before lighting any fires. Fires must be extinguished each evening. Firewood may be purchased from reception.

Pets
Pets are welcome within our camp ground and at managers discretion may be permitted in a cabin. Please advise prior to arrival that you are traveling with your family pet. Pets must be maintained under positive control of their owner at all times. Aggressive or un-socialised dogs will not be permitted to stay. Please be responsible and clean up after your pet.

Valuables and personal goods
Whilst we will do our best to ensure a safe and secure environment, management will not be responsible for any damage or theft to your personal property.